Privacy Policy

Thank you for choosing Project Auto. We are committed to protecting your privacy and ensuring you have a positive experience with our construction management software and AI-powered services.

1. Who We Are

Project Auto is operated by Aztec Building Solutions Pty Ltd, an Australian company based in the Australian Capital Territory (ACT), Australia. We are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our website address is: https://project-auto.com.au. We provide AI-powered construction management software, automated invoicing solutions, quote generation, project management tools, and AI assistant services to building and construction businesses.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: When you register for an account, we collect your name, email address, company details, and other contact information.
• Project Data: Information about your construction projects, clients, schedules, expenses, quotes, invoices, and related business data.
• Payment Information: If you make a purchase, we collect payment information through our secure payment processors.
• Communications: When you communicate with us or use our AI assistant, we collect information you provide in your messages and conversations.
• Integration Data: Information from third-party services you connect to Project Auto, such as accounting software integrations.

2.2 Information We Collect Automatically

• Usage Data: We collect information about how you interact with our software and services.
• Device Information: We collect information about the device you use to access our services.
• Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, gather usage information, and enable certain site functionality.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our construction management services
• Generate automated quotes and invoices through our AI-powered tools
• Process transactions and send related information including automated invoices
• Provide AI assistant support and construction industry expertise
• Respond to your comments, questions, and requests
• Develop new products and services
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience with our AI assistant and project management tools
• Communicate with you about products, services, and events
• Integrate with third-party services like accounting software (with your consent)

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose, as permitted under the APPs.

4. How We Share Your Information

We may share your information with:

• Service Providers: Third parties that perform services on our behalf (like accounting software integrations, AI service providers for our assistant features, payment processors)
• Business Partners: With your consent, we may share your information with our business partners
• Legal Requirements: We may disclose information if required to do so by law or if we believe it's necessary to protect our rights and comply with legal processes

4.1 Overseas Disclosure

Some of our technology partners and service providers may be located outside of Australia. When we disclose personal information to overseas recipients, we take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to the information, as required by APP 8.1.

Currently, personal information may be disclosed to recipients in the following countries:

• United States (for AI processing, cloud hosting services, and payment processing)

5. Your Rights and Choices

Under the Australian Privacy Act 1988 and the APPs, you have the right to:

• Access your personal information
• Correct inaccurate personal information
• Make a complaint about a breach of the APPs
• Opt out of receiving direct marketing communications from us
• Request deletion of your account and associated data (subject to legal retention requirements)

6. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

7. Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For users that register on our software, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). System administrators can also see and edit that information.

Voice recordings and AI assistant conversations may be retained for a limited period to improve our services and ensure quality, after which they are deleted unless otherwise required for legitimate business purposes or legal compliance.

Project data and construction management information is retained according to your subscription plan and business requirements, with options for data export available upon request.

9. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and from unauthorised access, modification or disclosure, as required by APP 11.

Our security measures include:

• Encrypted data transmission and storage
• Secure third-party integrations with accounting software
• Regular security assessments and updates
• Access controls and authentication systems
• Secure handling of AI-generated content and conversations

In the event of a data breach that is likely to result in serious harm to any individuals whose personal information is involved in the breach, we will comply with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988. This includes assessing the breach, notifying affected individuals, and notifying the Office of the Australian Information Commissioner (OAIC) as required.

10. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

12. Complaints

If you believe that we have breached the APPs or have any concerns about our privacy practices, you can make a complaint. We will investigate your complaint and respond to you within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):